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Winter Shipping Policy ADD A HEAT PACK To protect your orchids during colder months, we highly recommend adding a heat pack to your order: Most states: 72/96-hour heat pack WA, OR, NV, SD, ND, and parts of ID near WA/OR: 96/120-hour heat pack We may hold your order until conditions are safe to ship. However, since you know your local weather best, please notify us if special arrangements are needed. UPGRADE SHIPPING: We recommend that customers in colder regions consider upgrading to FedEx 2-Day Air, which is available in our store at a very reasonable rate. This option helps ensure your orchids arrive as quickly as possible and reduces the risk of exposure to cold temperatures during transit. The plants shown in the listing photos are the actual specimens available. For orchids shipped in spikes, please note that as blooms continue to develop, we take every precaution to protect both the plant and its flowers. However, we cannot guarantee that blooms will arrive in perfect condition. At this time, we do not ship to international destinations or Hawaii, Puerto Rico, and Alaska. Your satisfaction is our priority. Thank you for choosing Everything Orchids.We do not ship to any international destinations including Canada, Puerto Rico, Mexico, Alaska, or Hawaii. That also includes every other continent. For orders with multiple plants, we do offer combined shipping & we will refund you the difference after we calculate the shipping cost. Orders will take 3-5 business day(s) to arrive at your destination. The plants you will be receiving are shown in the listing photos. Please contact us with any questions and we’ll be happy to help! Thank you very much for your cooperation & happy growing orchid lovers:)